Understand what your customers want and need by the way they interact with your business. From customer demographics to online review tracking, the Customer Intelligence tool provides advanced analytics and actionable insights to your business and the people who breathe life into it.
Features:
Advanced customer demographic information.
Postal code analysis of customers.
Side-by-side competitor data.
All social reviews together with the ability to reply in real-time.
Advanced response library of suggested social replies.
Benefits:
Use data to validate the impact of replying to social reviews or making pricing changes.
Get the most from your advertising and marketing dollars by knowing your customers and tracking results.
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