Description
The Whozz Calling VERTEX VoIP Caller ID Modem works with Aldelo Express Restaurant POS Software.
Collects all Inbound and Outbound call information on Voice over Internet Protocol (VoIP) phone traffic.
The output data format matches the Whozz Calling? analog devices, providing software compatibility across product lines.
Great for personal and commercial applications such as POS Caller ID.
The Vertex is designed to work only with standard, non-encrypted, SIP (Session Initiation Protocol) signaling from the VoIP provider.
Although most VoIP providers use unencrypted SIP, please verify with your VoIP provider before ordering.
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Compatible Software:
- Aldelo Express
- Heartland Restaurant
- Dinerware
- SpotOn
- And many more - Call 404-352-3587 to verify that your POS software is compatible.
Caller ID will be displayed for the licensed number of simultaneous calls (voice channels) in progress.
For example, a Vertex with a 2 channel license unit will report Caller ID on only the first 2 calls.
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Options:
- 2 Channel
- 4 Channel
- 6 Channel
- 8 Channel
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Features:
- Pop-up customer records on screen before answering each call. This allows a few moments to review the client's information before responding.
- Save time taking orders by popping up customer records automatically. Save precious seconds during peak hours, with POS integrated Caller ID.
- Call back customers that hang up during busy times. The units logs all calls whether answered or not.
- Inbound Caller ID Complete Caller ID capture (Time, Date, Name & Number), call duration, line received, number of rings before answer, distinctive ring pattern (if applicable), and dialed digits after answer.
- Audit phone usage when you're away. Unit tracks all calls even from other extensions.
- Easy Connections - Installation guide with multiple installation diagrams so one should closely match your network topography.
- All Inclusive Package - Product includes a power supply, (2) 6' Ethernet cables, a 6' Serial cable, and mounting bracket.
Warranty
Any product manufactured by CallerID.com is covered under a 2-year limited warranty.
This warranty is extended to the original purchaser of the equipment direct from CallerID.com as well as customers of dealers and distributors for CallerID.com products. This warranty is not transferable to any other parties.
The 2-year warranty covers all parts and labor required to repair equipment manufactured by CallerID.com.
Purchase date will be determined by purchase receipt, other proof of purchase date, or serial number.
A return material authorization (RMA) number is required before returning equipment for repair. All repairs by CallerID.com are covered under a 90 day limited warranty. Please contact CallerID.com to obtain an RMA number.
The warranty covers failures in materials or components occurring during normal use. It does not cover damage which occurs in shipment; failures which result from water damage, fire damage, accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification or unintended use of product; or service by anyone other than an authorized CallerID.com repair facility.
The warranty does not cover equipment struck by lightning or catastrophic power surges on either AC power line or phone lines. Such events are identified when three or more components on the circuit board have suffered damage and/or electrical traces have been burned or vaporized.
Remember that property insurance normally covers equipment failure due to floods, lightning, and power surges. We are happy to fill out any forms necessary to complete an insurance claim.
Additional Details
- SKU:
- CIWC-V
- UPC:
- SHIPPING:
- Free Ground Shipping to 48 US Connected States
